Here at Straightforward Consultancy, like the whole UK business community, we were affected by the Covid-19 pandemic and it did impact the way we run our business, and the way we go about our daily lives. In terms of our business, we are fortunate, in that most of our communication with existing customers and the logistics community is by phone, internet and email and so we have not had to make major changes to our processes.

During Covid, our customers followed the same path as most other businesses, asking their staff to work remotely and so the periodic support visits we used to undertake were put on hold, although things are now much easier and we can meet as we did before, following the basic protocols.

So, in summary, although we aren’t customer-facing, like a retail outlet or a bank, we want to play our part in making our customers feel safe whilst at the same time maintaining a full service to them in these challenging times, and we will continue to follow all Government advice as it evolves.

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