Many UK importers or exporters have pretty flat organisational structures, and very few have the luxury a full time logistics manager or supply chain manager to call upon.
Of course, most customers manage but over time, they lose control of their freight costs, their service levels slip and they just don't have the time to manage this area proactively. This lack of control can waste money, affect their own customers and expose them to Customs compliance risk.
We;ve found that in many companies, logistics and compliance responsibility is usually delegated to finance, administrative or purchasing staff, who do their best but in truth, they don’t have the expertise in this specialist area, nor do they have the time and this leads to several problems:
This is why it's so important that this area is managed professionally, and based on our customers' experiences, over 90% who engage us for a Freight Review, having experienced our service for a year, then transition to our Freight Management service, and indeed our very first customer is still on board today, 6 years later!
These customers are within our freight portfolio which means their freight costs are being closely managed, any service issues are nipped in the bud, and they have direct access to an unbiased and expert opinion on anything from Incoterms to Customs regulations.
Many customers ask us to manage their Customs compliance too and this means that if they ever do receive notice of a Customs inspection, they can demonstrate robust compliance, complete and accurate record-keeping and verification procedures.
"Even after Andy’s fee we have saved a huge amount of time and saved over £10,000 – a complete no brainer really."
"It is good to know that we have your experience to smooth the path for us."
"We did not know we had a problem with our import shipping before Andy Cliff came to visit."
"If you are looking to be more forward thinking in your freight imports, save money, or just take the headache out of this part of your business, call Andy. You will not be disappointed."
"The results have been very impressive with a more streamlined supply chain, geared to our needs and a better service, both in terms of transit time reliability and communication."
"As well as achieving annual savings of around 50% on our freight costs, we also saw marked improvements in the service levels."
"Andy’s diligence and hard work resulted in Customs repaying £30,000 of import duty to Middleby UK."
"During the first 12 months of operation we have made net saving of circa 30% compared to the previous year."